ICS is currently seeking applications for the following Job Openings

API Integration Developer – SAAIP Internship Summer 2015 

POSITION SUMMARY:

ICS is seeking a motivated and energetic individual who thrives on working with Application Program Interfaces to create customized integration solutions. This work will be performed 20 hours per week for 10 weeks. Work location: The Pyle Center, 702 Langdon Street, Madison, WI. Pay is $12 Per hour.

As an API and Integration Intern you will:
Build and maintain a lab for demonstrating and troubleshooting reference integration implementations
Interact with ICS customers to develop and demonstrate integration solutions
Develop, manage, and maintain productized integrations
Develop and maintain API sample code
Create and maintain application notes and API documentation
Work with the ICS product strategy team to file and track customer enhancement requests

Click here to download the full position description and application instructions (pdf)

Business Development Associate

Working Title: Business Development Associate
Official Title: Associate Development Specialist
Unit: Instructional Communications Systems, UW-Extension
Appointment: Academic Staff 100% fixed term appointment
Location: The Pyle Center, 702 Langdon St, Madison WI 53706
Availability: Open until filled, for best consideration, please respond by May 15, 2015

POSITION SUMMARY:

Instructional Communications Systems (ICS) is a division of the University of Wisconsin-Extension tasked with the delivery of Distance Education Technology and Services. This includes technology delivered through events within The Pyle Center, as well as web and mobile technology used virtually for webcasts and for web/video/audio conferences. Its customers include the entire UW System, all state of Wisconsin agencies, and Wisconsin based non-profit entities.

The Business Development Associate is responsible for proactively following up on leads generated through marketing methods and using a variety of channels to find and solicit accounts. This individual is responsible for developing and advancing relationships with an ultimate goal of increased ICS-supported events, both at The Pyle Center and off-site. This individual will be expected to make in-person calls to state agencies, UW Departments, and present to at conferences and seminars when appropriate. Must work normal business hours M-F, 8:00 am to 5:00 pm and be available for occasional travel. Presentations and office visits mainly take place in Madison, however, travel outside of Madison will occasionally be required.

This position reports to the Customer Service Manager.

Click here to download the full position description and application instructions (pdf)

Customer Service Manager

Working Title: Customer Service Manager
Official Title: Administrative Program Manager II
Unit: Instructional Communications Systems, UW-Extension
Appointment: Academic Staff 100% fixed term appointment
Location: Madison, Wisconsin
Availability: Open until filled, for best consideration, please respond by April 10, 2015

POSITION SUMMARY:

Instructional Communications Systems (ICS) is a division of the University of Wisconsin – Extension tasked with the delivery of Distance Education Technology and Services.  This includes technology delivered through events within the Pyle Center, as well as web and mobile technology used virtually for webcasts and for web/video/audio conferences.  Its customers include the entire UW System, all state of Wisconsin agencies, and Wisconsin based non-profit entities.

This position is responsible for managing customer relationships including existing customer accounts to ensure best possible experiences using ICS’s distance education technology whether their event is based in The Pyle Center or off-site using our conferencing technology.  This position will manage a 4-person team charged with advising best fit for the technology that meets the customer’s needs and the correct data entry of the event into our reservation software systems. This includes 2 Account Managers, the Learning Designer, and the Development Specialist.

This position reports to the Director of Enterprise Advancement.  Key relationships include site coordinators of distance education events, client IT Managers, ICS technical operations staff, computer support staff, and instructional design staff.

Click here to download the full position description and application instructions (pdf)